Delivery
Get the latest intel on our delivery terms and conditions
below:
We offer free shipping to mainland UK addresses when you spend over £175.00.
For orders below this £175.00 threshold, we offer two delivery options:
- Standard £5.00 – estimated processing and shipping time of
2-3 working days. Please note that delivery times may vary depending on shipping location and during our busier periods. - Next Working Day £10.00 – orders must be placed before 2pm in order to qualify for next working day delivery. “Working days” are taken to mean Monday – Friday so orders placed after 2pm on a Friday will not be dispatched until the following Monday. UK bank holidays are not included for
the purpose of “working days”.
- Standard £5.00 – estimated processing and shipping time of
We now offer "Click and Collect" as a delivery option to UK customers, giving you the chance to choose a secure drop off location from a list of approved stores.
Simply head to checkout and choose a drop off location of your choice to collect your delivery at a place and time convenient to you.
We currently offer shipping to the following destinations through our UK website:
- Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Iceland, Kosovo, Liechtenstein, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Vatican City
We currently pay all customs charges and import duties on deliveries to the destinations above and shipping is free when you spend over £175.00.
We offer the following delivery options:
- DHL Economy £14.99 – this is a 3-10 day delivery service depending on location.
- DHL Express International £19.99 – this is a 2-5 day delivery service depending on location.
We cannot ship to BFPO addresses at present. If you are at a BFPO address we suggest shipping to a domestic address where possible.
We do not ship internationally to APO, FPO or DPO addresses.
We provide tracking numbers on all orders once fulfilled and dispatched by our warehouse team. These can be used to follow the progress of your delivery and in some cases to change address or delivery details if required. Please see below for links to track your parcel with our respective couriers:
*If you need to change the delivery address on your DPD parcel please use the DPD app before contacting Support@ThruDark.com, given the speed at which we dispatch and deliver parcels this is gives you a better chance of changing your address in time.*
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