Delivery
Get the latest intel on our delivery terms and conditions below:
Mainland UK
Free standard delivery is available on orders of £175 or above.
Free next-day delivery is available on orders of £350 or above.
For orders below these thresholds, a range of delivery options is available at checkout.
Estimated timeframes are provided by the couriers and should be used as a guide only.
Channel Islands & UK Offshore
Delivery options for Guernsey, Jersey and the Isle of Man are shown at checkout, with timeframes provided as courier estimates.
Shipping Method Cut-off Times
Delivery estimates apply to orders placed before the cut-off times listed below.
Orders placed after the cut-off on Fridays will be dispatched on the next working day.
- Royal Mail Standard – 4:00 PM, Monday to Friday
- Royal Mail Express – 2:30 PM, Monday to Friday
- DHL Express – 2:00 PM, Monday to Friday
- FedEx – 2:00 PM, Monday to Friday
Additional Information
- Delivery timeframes are estimates only and may vary by location or during busy periods.
- All estimates refer to working days (Monday to Friday, excluding UK bank holidays).
- Next-day services may take 1–3 working days for Highlands and Northern Ireland.
- Order values are shown in GBP and will be converted to your local currency at checkout.
- Any additional delivery or customs charges are the responsibility of the customer.
- If Royal Mail is unable to deliver to a business address, it may be due to address accuracy, access issues, safety concerns, delivery holds, or local service disruptions. Please check for service updates or contact customer support if needed.
All international shipping amounts will be calculated at checkout.
Delivery times may vary depending on shipping location and during busier periods.
All estimates are based on working days, which are Monday to Friday, excluding UK bank holidays.
Next-day services are estimated at 1-3 days for Highlands and Northern Ireland.
International orders are shipped Delivered Duty Paid (DDP) with import duties and taxes covered — except orders to the United States, where taxes are calculated at checkout.
Please note: we do not reimburse any additional delivery or customs fees.
All amounts are based on GBP and are converted to your local currency at checkout.
We will not reimburse customers who pay any additional delivery or customs fees.
All international shipping amounts will be calculated at checkoutInternational orders are shipped Delivered Duty Paid (DDP) with import duties and taxes covered — except orders to the United States, where taxes are calculated at checkout.
Please note: we do not reimburse any additional delivery or customs fees.
We do not ship to, BFPO, APO, FPO or DPO addresses.
We suggest shipping to a domestic address where possible.
Please note that we do not deliver to hotels or temporary accommodation under any circumstances. Any orders placed with a hotel address as the delivery location are made entirely at the customer’s risk.
We do not accept any responsibility or liability for:
Orders that are lost, misplaced, or not received when delivered to a hotel address.
Items left with hotel staff, reception, concierge, or other third parties.
Delays or failed deliveries resulting from hotel policies, restricted access, or incorrect information.We provide tracking numbers on all orders once fulfilled and dispatched by our warehouse team. These can be used to follow the progress of your delivery and in some cases to change address or delivery details if required. Please see below for links to track and manage your parcel with our respective couriers:
- Royal Mail - https://www.royalmail.com/track-your-item
- DHL - https://www.dhl.com/
- FedEx - https://www.fedex.com/
*If you need to change the delivery address on your shipment please use the DHL app or manage the shipment online with Royal Mail or FedEx. Unfortunately, our Support team is unable to amend shipping addresses or make any other changes to your order once placed.*
Thrudark Regulatory Compliance Statement:
At ThruDark, we are committed to ensuring the highest standards of safety and compliance for all our products. We guarantee that all Thrudark products meet the requirements of the General Product Safety Regulation (GPSR), CE marking, and other applicable EU Directives.
Thrudark Limited EU Responsible Person (for authorities only):
eucomply OÜ
Pärnu mnt 139b-14
11317 Tallinn, Estonia
hello@eucompliancepartner.com
www.eucompliancepartner.comAt ThruDark, we are committed to producing high-performance technical apparel and gear that meet the highest standards of quality, durability, and safety. As part of our compliance with California Proposition 65 (Safe Drinking Water and Toxic Enforcement Act of 1986), we are providing the following notice to our customers.
Proposition 65 requires businesses to inform California consumers if products contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. These chemicals may be found in everyday consumer products, including textiles, trims, waterproof coatings, and metal hardware.
ThruDark works closely with its suppliers and manufacturers to minimise the presence of these substances and ensure compliance with global safety standards. However, some of our products may contain trace amounts of Proposition 65-listed chemicals in materials such as:- Durable Water Repellent (DWR) coatings
- Synthetic rubbers and plastics
- Metal components (e.g., zippers, buttons, fasteners)
What This Means for You
The presence of a Proposition 65 warning does not indicate that a product is unsafe. Instead, it is a legal requirement for businesses selling into California to disclose the potential for exposure, even if the levels are below international safety standards. Many of the chemicals on the Proposition 65 list are commonly found in household and outdoor products, and their mere presence does not necessarily pose a significant health risk.
For more information about Proposition 65 and the listed chemicals, please visit the California Office of Environmental Health Hazard Assessment (OEHHA) website.Disclaimer
⚠ WARNING: Some ThruDark products may contain substances that are regulated under Proposition 65. The presence of a warning label does not imply an immediate or significant risk, but rather serves as a precautionary notification in compliance with California law.
ThruDark does not make any guarantees or claims regarding the impact of these substances on health and advises customers to review the information provided by regulatory bodies. Customers outside California may not see these warnings, as they are specific to the State of California's legal requirements.