Delivery
Get the latest intel on our delivery terms and conditions below:
UK
For orders of £175 or above we offer free standard shipping to mainland UK.
For orders of £350 or above we offer free next day shipping to mainland UK.
For mainland UK orders below free shipping thresholds, we offer the following options:
Royal Mail Standard - 2 to 5 days - £6.
Royal Mail Express - 1 to 2 days - £8.
DHL Express - Next Day - £10.Channel Islands & UK Offshore
Free standard shipping on orders of £175 or above.
Royal Mail Standard - 2 to 5 days - £6
Royal Mail Express - 1 to 2 days - £15
Countries: Guernsey, Jersey & Isle of Man
Shipping Method Cut-off TimesDelivery estimates apply to orders placed before the shipping method cut-off times.
Orders placed after the shipping method cut-off on Fridays will not be dispatched until the next working day.
Royal Mail Standard - 4:00 PM Mon-Fri
Royal Mail Express - 2:30 PM Mon-Fri
DHL Express - 2:00 PM Mon-Fri
FedEx - 2:00 PM Mon-Fri
Additional InformationDelivery times may vary depending on shipping location and during busier periods.
All estimates are based on working days, which are Monday to Friday, excluding UK bank holidays.
Next-day services are estimated at 1-3 days for Highlands and Northern Ireland.
We currently pay all customs charges and import duties on all deliveries.
All amounts are based on GBP and are converted to your local currency at checkout.
We will not reimburse customers who pay any additional delivery or customs fees.
If Royal Mail isn’t delivering to a business address, it could be due to address issues, safety concerns, a delivery hold request, access problems, or local disruptions. Check for service updates and contact customer service for detail.
Europe
Group 1
Free standard shipping on orders of €200 or above.
Standard Shipping - 5 to 6 days - €8
Countries: Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Slovakia, Slovenia, Spain
Group 2
Free standard shipping on orders of €300 or above.
Standard Shipping - 5 to 6 days - €15
Countries: Croatia, Estonia, Finland, Greece, Italy, Latvia, Lithuania, Portugal
Group 3
Free standard shipping on orders of €400 or above.
Standard Shipping - 5 to 6 days - €30
Countries: Cyprus, Malta, Monaco
Group 4
Free standard shipping on orders over £160 (or the equivalent in your local market currency).
Standard Shipping - 5 to 6 days - £7 (displayed in local currency)
Countries: Czech Republic, Hungary, Poland
Group 5
Free standard shipping on orders over £240 (or the equivalent in your local market currency).
Standard Shipping - 5 to 6 days - £12 (displayed in local currency)
Countries: Denmark, Romania, Sweden
Group 6
Free standard shipping on orders over £320 (or the equivalent in your local market currency).
Standard Shipping - 5 to 6 days - £20 (displayed in local currency)
Countries: Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, San Marino, Serbia, Turkey
Switzerland
Free standard shipping on orders of 300 CHF or above.
Standard Shipping - 5 to 6 days - 20 CHF
Countries: Switzerland
United States
Free FedEx shipping on orders of $400 or above.
FedEx Economy - 3 to 10 days - $20
Countries: United States
Canada
Free FedEx shipping on orders of $500 or above.
FedEx Economy - 3 to 10 days - $30
Countries: Canada
Australia
Free DHL Express shipping on orders of $1000 or above.
DHL Express - 3 to 10 days - $40
Countries: Australia
Rest of World (RoW)
Free DHL Express shipping on orders of £500 or above.
DHL Express - 3 to 10 days - £30 (displayed in local currency)
Countries: All countries not listed above
Shipping Method Cut-off TimesDelivery estimates apply to orders placed before the shipping method cut-off times.
Orders placed after the shipping method cut-off on Fridays will not be dispatched until the next working day.
Royal Mail Standard - 4:00 PM Mon-Fri
Royal Mail Express - 2:30 PM Mon-Fri
DHL Express - 2:00 PM Mon-Fri
FedEx - 2:00 PM Mon-Fri
Additional InformationDelivery times may vary depending on shipping location and during busier periods.
All estimates are based on working days, which are Monday to Friday, excluding UK bank holidays.
Next-day services are estimated at 1-3 days for Highlands and Northern Ireland.
We currently pay all customs charges and import duties on all deliveries.
All amounts are based on GBP and are converted to your local currency at checkout.
We will not reimburse customers who pay any additional delivery or customs fees.
All orders are shipped Delivered Duty Paid (DDP) with all import fees and duties covered.
Please note: We will not reimburse customers who pay any additional delivery or customs fees.
We do not ship to, BFPO, APO, FPO or DPO addresses.
We suggest shipping to a domestic address where possible.
We provide tracking numbers on all orders once fulfilled and dispatched by our warehouse team. These can be used to follow the progress of your delivery and in some cases to change address or delivery details if required. Please see below for links to track and manage your parcel with our respective couriers:
- Royal Mail - https://www.royalmail.com/track-your-item
- DHL - https://www.dhl.com/
- FedEx - https://www.fedex.com/
*If you need to change the delivery address on your shipment please use the DHL app or manage the shipment online with Royal Mail or FedEx. Unfortunately, our Support team is unable to amend shipping addresses or make any other changes to your order once placed.*
Thrudark Regulatory Compliance Statement:
At ThruDark, we are committed to ensuring the highest standards of safety and compliance for all our products. We guarantee that all Thrudark products meet the requirements of the General Product Safety Regulation (GPSR), CE marking, and other applicable EU Directives.
Thrudark Limited EU Responsible Person (for authorities only):
eucomply OÜ
Pärnu mnt 139b-14
11317 Tallinn, Estonia
hello@eucompliancepartner.com
www.eucompliancepartner.comAt ThruDark, we are committed to producing high-performance technical apparel and gear that meet the highest standards of quality, durability, and safety. As part of our compliance with California Proposition 65 (Safe Drinking Water and Toxic Enforcement Act of 1986), we are providing the following notice to our customers.
Proposition 65 requires businesses to inform California consumers if products contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. These chemicals may be found in everyday consumer products, including textiles, trims, waterproof coatings, and metal hardware.
ThruDark works closely with its suppliers and manufacturers to minimise the presence of these substances and ensure compliance with global safety standards. However, some of our products may contain trace amounts of Proposition 65-listed chemicals in materials such as:- Durable Water Repellent (DWR) coatings
- Synthetic rubbers and plastics
- Metal components (e.g., zippers, buttons, fasteners)
What This Means for You
The presence of a Proposition 65 warning does not indicate that a product is unsafe. Instead, it is a legal requirement for businesses selling into California to disclose the potential for exposure, even if the levels are below international safety standards. Many of the chemicals on the Proposition 65 list are commonly found in household and outdoor products, and their mere presence does not necessarily pose a significant health risk.
For more information about Proposition 65 and the listed chemicals, please visit the California Office of Environmental Health Hazard Assessment (OEHHA) website.Disclaimer
⚠ WARNING: Some ThruDark products may contain substances that are regulated under Proposition 65. The presence of a warning label does not imply an immediate or significant risk, but rather serves as a precautionary notification in compliance with California law.
ThruDark does not make any guarantees or claims regarding the impact of these substances on health and advises customers to review the information provided by regulatory bodies. Customers outside California may not see these warnings, as they are specific to the State of California's legal requirements.
