ThruDark is dedicated to the quality of our products and the satisfaction of our customers. However, should you not be satisfied with your purchase, items can be returned for a refund or exchange within 30 days after your order is delivered.

In order to be eligible for a refund, your item or items must be returned in an identical condition to that in which it or they were received by you, defining this condition as; new, unworn, unaltered; displayed in its original packaging with all coins & bags included

Read our full returns policy here

At ThruDark we are constantly striving to deliver a better service to our customers. By partnering with Klarna we can now offer all UK customers Buy Now, Pay Later with Klarna using their pay in 3 installments with 0% interest and no fees (UK). (Only applicable to orders over £35).

Learn more on our partnership with Klarna here

Worldwide shipping is FREE for orders over £175 or from £5 for UK delivery or from £10 for International (depending on your location) for orders below £175.

The estimated processing and delivery time is approximately 2 working days for UK orders and up to 7 working days for Internationals; however, this timeline may vary depending on shipping destination. Every order is sent via DPD express which is a 1-2 day service but this can vary in line with your processing time.

We also offer next working day delivery to the UK (for £7.00). To qualify for next day delivery, orders must be placed before 2pm in order to be delivered the next day.